Shipping Policy

Shipping Policy

We work hard to get your MoodLit order to you as quickly as possible. Here's everything you need to know about our shipping process.

Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or holidays are processed the next business day.

Shipping Times

  • 🇺🇸 United States: 7–15 business days
  • 🇬🇧 United Kingdom: 7–15 business days
  • 🇪🇺 Europe: 10–18 business days
  • 🌍 Rest of World: 10–20 business days

Shipping times are estimates and may vary due to customs or carrier delays.

Tracking Your Order

Once your order ships, you'll receive a confirmation email with a tracking number. You can track your package directly through the carrier's website.

Customs & Duties

International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in our prices or shipping fees.

Lost or Delayed Orders

If your order hasn't arrived within the estimated timeframe, please contact us at support@moodlit.online and we'll investigate immediately.